VisionPLUS®

  • VisionPLUS® is a leading cards processing solution from First Data that was originally developed for credit cards processing. VisionPLUS® provides end-to-end solution for cards processing across the globe for various multinational banks and financial institutions.
  • The product is now enhanced to support a variety of cards and lending solutions such as:
    1. Debit, credit, prepaid, corporate, fuel and retail cards
    2. Secured loans (second/third charge, auto finance, asset linked)
    3. Unsecured loans (personal, retail/POS finance/installment, revolving)
  • Attra is one of the major suppliers of VisionPLUS® services across the globe. Attra has a track record of delivering large engagements for VisionPLUS® installations, upgrade, conversions, testing, enhancements maintenance and application support. The experience spans the entire gamut of development, testing, deployment and maintenance lifecycle.
VisionPLUS® Production Support Services
For the business day to day activities, operations to run smooth and resolve issues in the production system, a support team is required to monitor production system 24X7X365 and ensure a hassle free production system

Attra has got significant experience in providing overall setup for a successful production support engagement. With best practices and proven methodologies, Attra is delivers stringent Service level agreements (SLA) defined by customers. Attra provides a 24X7X365 command centre for customer support round the clock to address any issues in the application. Attra has an established support framework to deliver seamless services fulfilling the business needs.
High level Activities
  • Incident Resolution management
  • Problem Management
  • Online and batch support
  • SLA management
  • Business users queries resolution
  • Deployment and implementation
  • System performance tuning
  • Capacity planning
  • Continuous improvements
  • Metrics collection and reporting
Business benefits
  • Robust methodologies and processes will ensure that all the issues are addressed in time and SLAs are met
  • Quick resolution of issues ensures meeting of the SLAs
  • High end mainframe technical skills coupled with in-depth knowledge of VisionPLUS® will help recommend and implement considerable changes in the system for better performance improvements and system tuning
  • Collection & reporting of metrics will ensure absolute transparency for the business on the activities and also help to measure the performance of the overall engagement


To know more about Attra’s offerings, please write to us at
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