FirstVision® is First Data’s strategic issuing and consumer processing platform which has VisionPLUS® at its heart along with a comprehensive suite of market-leading value added services. FirstVision® meets the needs of all issuing organizations from small to large banks as well as retailers that can process credit, debit, prepaid, commercial cards as well as loans products regardless of the country, currency or language. The platform can easily be integrated with existing infrastructure and incorporates fully integrated solutions across business including risk, loyalty, data analytics, communications and pricing. First Data as a processor can process multiple businesses, multiple products on single instance thus reducing the overall costs to the individual businesses.
Attra services offered for FirstVision®
As a ‘Service Delivery’ partner to First Data, Attra has earned in depth experience on VisionPLUS and its family of products. On the FirstVision® platform, Attra can provide the following services to banks and financial institutions;
- FirstVision® consultancy services – Attra’s domain and subject matter experts can assist a bank in the following areas;
- Formulating migration strategies from its current platform onto FirstVision®
- Integration considerations for surrounding applications and interfaces to FirstVision® that run out of the banks’ platforms
- Operational considerations for running the banks’ portfolio on FirstVision®
- Training on FirstVision® platform
- FirstVision® testing services – Testing services covering;
- Vanilla version testing (platform testing) for all FirstVision® functionalities,
- System Integration Testing with FirstVision® and the bank specific surround applications
- On-behalf User Acceptance Testing on FirstVision®
- Scheme Certification Testing Services on FirstVision®
- Biannual Compliance mandate release on FirstVision®
- FirstVision® integration services – Attra can provide integration services with banks’ surround applications that may be batch-based or real-time with FirstVision® through middleware applications. Eg. Real time interfaces such as internet banking, IVR or Batch based interfaces such as statements, personalization etc.
- FirstVision® support services – Attra can provide L1 and L2 support services that cover all operational issues and incidents on the core FirstVision® platform. All customer and bank operational incidents can be analyzed by Attra as the first level of investigation. For any core issues with the platform, Attra can coordinate with the banks’ First Data counterpart to resolve the incident.
- Attra’s past experience with migrations to FirstVision® or simply assisting bank in its daily operations on the core platform will ensure that all skill gaps that the bank may need is immediately available
- Attra can provide end to end services from its PCI DSS certified offshore and nearshore premises with an optimal onshore presence thus providing requisite services in a cost effective manner ensuring business continuity.
- Attra’s resource spread across skill levels include consultants, subject matter experts, test analysts and executors who have worked exclusively on this domain
- Attra largely established test center of excellence has standardized test repositories with thousands of reusable artefacts that bring a set of proven delivery frameworks, methodologies as well as automation capabilities
- Attra’s experience covers not just the core VisionPLUS platform on FirstVision® but also the surround modules offered on the platform such as Base24, Falcon, Dataview, TRIAD etc
To know more about Attra’s offerings, please write to us at email@example.com